Leisure Bay Spas Warranty and Service:
Not only do we want you to relax and unwind in one of our beautiful Leisure Bay Spa but at PremiumSpasUSA.com, we also want you to relax because your spa is protected with the Internet’s leading industry warranty. You won’t find a better warranty on the online!

Luxury and Premier Series Discovery Series Dreammaker Series
Lifetime Structure Lifetime Structure 3 Year Structure
10 Year Surface 10 Year Surface 3 Year Surface
5 Year Plumbing 2 Year Plumbing 1 Year Plumbing
5 Year Equipment 2 Year Equipment 1 Year Equipment
5 Year Labor   90 Days Labor


Industry Leading Warranty
Making an online spa purchase can be a difficult decision because quality and support are of the utmost concern for you and your family. At PremiumSpasUSA we have minimized the worry by only doing business with one of the best hot tub manufactures in the USA and making sure your spa is covered with the best warranty out there. Not only is Leisure Bay the 3rd largest spa manufacturer in the country but they also stand behind their spas with rock-solid warranties and dependable services. Leisure Bay has been manufacturing quality, luxurious portable hot tubs for over 30 years and it sells tens of thousands of spas every year with consistent reliability.

You may be able to find cheaper spas on the internet, in fact many BigBox retailers will offer “too good to be true” offers. But buyer beware! Along with those discounted prices are discounted support and warranty services to back up the product.

At PremiumSpasUSA we will not cut corners on the support and service—every spa we sell comes with a Lifetime Warranty on the spa structure—the pinnacle of warranty standards. For as long as you own the spa, and it remains in your possession, your spa structure will be protected from water loss due to defects and supported by Leisure Bay. Please read the accompanying PDF documents for greater description of all warranties details.

Our spa accessories, including cover, cover lift, spa steps, ozonator and chemical kits all come with manufacturer warranties as well. Please call one of our sales representatives for more details.

Dependable and Responsive Service
If your Leisure Bay Spa is in need of service, simply call our PremiumSpasUSA customer service hotline. Your message will be processed and in most cases you should expect a call back from our specialized service agency within 24 hours* after your initial call. You can expect a site visit from the service agency 48 hours* after your initial call. It’s that simple!

*These times are expected service response times and individual service response times may vary.

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